Microsoft Dynamics 365 Administration: Customer Engagement Apps
Created By
Gini von Courter via LinkedIn Learning
- 1-2 hours worth of material
- LinkedIn Learning
- English
Course Overview
Learn about managing Microsoft Dynamics 365 Customer Engagement apps for your organization.
Course Circullum
Introduction
- Manage Dynamics 365 Customer Engagement (CE) apps
- What you need for this course
- Dynamics 365 CE terminology
- The work of a Dynamics 365 administrator
- Use the Office 365 admin centers
- Purchase licenses
- Add licenses to users
- Create and edit users in Office 365
- Reset a user account password
- Assign an admin role to a user
- Manage licenses
- Security roles: The basics
- View your profile and security role
- Assign a security role to a user
- Create or edit a security role
- Manage users in sales territories
- Dynamics instances: The basics
- Plan a new instance
- Purchase an instance
- Configure an instance
- Backup instances
- Reset a Sandbox instance
- Delete an instance
- Business units and sites: The basics
- Create and edit a business unit
- Change the business unit for a user or equipment
- Create a physical site
- Delete a business unit
- Start or stop auditing
- View audit logs
- Monitor storage usage
- Manage storage space
- Gain storage space
- Next steps
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This Course Include:
Introduction
- Manage Dynamics 365 Customer Engagement (CE) apps
- What you need for this course
- Dynamics 365 CE terminology
- The work of a Dynamics 365 administrator
- Use the Office 365 admin centers
- Purchase licenses
- Add licenses to users
- Create and edit users in Office 365
- Reset a user account password
- Assign an admin role to a user
- Manage licenses
- Security roles: The basics
- View your profile and security role
- Assign a security role to a user
- Create or edit a security role
- Manage users in sales territories
- Dynamics instances: The basics
- Plan a new instance
- Purchase an instance
- Configure an instance
- Backup instances
- Reset a Sandbox instance
- Delete an instance
- Business units and sites: The basics
- Create and edit a business unit
- Change the business unit for a user or equipment
- Create a physical site
- Delete a business unit
- Start or stop auditing
- View audit logs
- Monitor storage usage
- Manage storage space
- Gain storage space
- Next steps
- Provider:LinkedIn Learning
- Certificate:Certificate Available
- Language:English
- Duration:1-2 hours worth of material
- Language CC: