Microsoft Teams Administration: Troubleshooting Apps, Channels, and File Sharing

Course Overview

Learn to identify and resolve common issues with Teams apps, channels, and file sharing.

Course Circullum

Introduction

Teams troubleshooting overview

1. Troubleshooting Apps Issues

Configure Teams to allow or block an app
Managing apps
Validating app permission policies
Validating app setup policies
Three common issues with Teams apps

2. Troubleshooting Public and Private Channel Issues

Checking permissions and policies
Channel email settings
Resolving replication issues in teams and channels
Troubleshooting deletion issues in teams and channels

3. Troubleshooting Issues with Person-to-Person Private Chat Files

Access rights for users
Teams client configuration policies
Provisioning users in Teams

4. Troubleshooting File Issues for Private Channels

SharePoint site accessibility
SharePoint access permissions in a private channel
Verifying a private channel SharePoint site collection link

5. Troubleshooting File Issues for Public Channels

SharePoint access permissions in a public channel
Handling a channel name change
Verifying a public channel SharePoint site collection link
Common issues with file synchronization and missing files

Conclusion

Additional Teams resources

Kimberly West

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