Solve problems in real time with Dynamics 365 Remote Assist
Created By
Microsoft via Microsoft Learn
- 0
- 1-2 hours worth of material
- Microsoft Learn
- English
Course Overview
- Module 1: Learn about Remote Assist.
- Learn about users and roles.
- Discover different device options.
- Module 2: Organizations that use Dynamics 365 Field Service to manage work orders can also enable their technicians to make remote assist calls in context of work orders.
- Launch Remote Assist mobile from a booking.
- Review relevant work order information.
- Post call information.
In this module, you will:
In this module, you will:
Course Circullum
- Module 1: Get started with making Remote Assist calls
- Introduction
- Remote Assist users and roles
- Compare different device options
- Make Remote Assist calls
- Frequently asked questions
- Check your knowledge
- Summary
- Module 2: Integrate Dynamics 365 Remote Assist with Dynamics 365 Field Service
- Introduction
- Application setup and user configuration
- Make Remote Assist calls for Field Service work orders
- Make Remote Assist calls
- Use Field Service bookings on a HoloLens device
- Check your knowledge
- Summary
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This Course Include:
- Module 1: Get started with making Remote Assist calls
- Introduction
- Remote Assist users and roles
- Compare different device options
- Make Remote Assist calls
- Frequently asked questions
- Check your knowledge
- Summary
- Module 2: Integrate Dynamics 365 Remote Assist with Dynamics 365 Field Service
- Introduction
- Application setup and user configuration
- Make Remote Assist calls for Field Service work orders
- Make Remote Assist calls
- Use Field Service bookings on a HoloLens device
- Check your knowledge
- Summary
- Provider:Microsoft Learn
- Certificate:Not Avalible
- Language:English
- Duration:1-2 hours worth of material
- Language CC: