Troubleshooting Common PC Issues for Users

Course Overview

Learn how to troubleshoot a range of hardware, software, and network issues that PC users commonly encounter.

Course Circullum

Introduction

Troubleshoot PC issues yourself
What you should know

1. PC Trouble

Get to the root of all PC trouble
Determine source: hardware or software
Get help on the internet
Try a quick fix

2. Startup and Shutdown Issues

Access the Windows recovery menu
Create a system repair disk
Deal with startup errors
Access the UEFI and updating the BIOS
Run the memory diagnostic
Find a missing operating system
Work through shutdown issues

3. Problems and Solutions: Windows

Start up in safe mode
Use system restore
Explore the MSCONFIG utility
Access the Task Manager
Work with the Registry Editor
Review events
Fix Windows

4. Problems and Solutions: Mass Storage

Check storage
Free storage
Work in the disk management console

5. Problems and Solutions: Printer

Find printer hardware solutions
Check printer status
Update the printer driver

6. Problems and Solutions: Monitors and Graphics

Troubleshoot the monitor
Adjust the graphics adapter

7. Problems and Solutions: Peripherals

Work with USB connections
Troubleshoot audio

8. Problems and Solutions: Networking

Check network software
Check network hardware
Address the no internet issue

Conclusion

Next steps

Dan Gookin

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